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The Information Technology Infrastructure Library (ITIL) could be a set of practices for IT service management (ITSM) that focuses on orienting IT services with the wants of business. 

In its current type (known as ITIL 2011 edition), ITIL is printed during a series of 5 core publications, every of that covers AN ITSM lifecycle stage.

 ITIL underpins ISO/IEC 20000 (previously BS15000), the International Service Management commonplace for IT service management, though variations between the 2 frameworks do exist.


ITIL describes processes, procedures, tasks and checklists that aren't organization-specific, utilized by a company for establishing integration with the organization's strategy, delivering worth and maintaining a minimum level of ability. It permits the organization to determine a baseline from that it will arrange, implement, and live. it's wont to demonstrate compliance and to live improvement.


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